Our
Privacy Policy
Privacy Policy
Introduction
Welcome to CivilXChange! Your privacy is important to us. This Privacy Policy describes how CivilXChange collects, uses, and shares information about you when you visit our website and use our services. We prioritize transparency and are committed to protecting your personal information.
Types of Data Collected
We collect the following types of personal data to ensure the functionality and improvement of our services:
Personal Identification Information: This includes your name, email address, and phone number.
How Data Is Collected
We collect data through:
Forms: Information you provide when you register or interact with our services.
Cookies: We use cookies to enhance your experience on our website, storing information about your preferences and recognizing you on subsequent visits.
Purpose of Data Collection
The data we collect serves the following purposes:
Communication: To stay in contact and respond to your inquiries.
Updates and Events: To inform you of upcoming events and updates related to our services.
Promotional Messages: To send you promotions and marketing offers, provided you have opted in to receive them.
Data Sharing
CivilXChange respects your privacy and does not share your personal information with third parties. We do not sell or trade your information for marketing purposes. Additionally:
SMS Consent Communication
Privacy of SMS Information
The phone numbers acquired as part of our SMS consent process are exclusively for communication with you. We do not share these numbers with any third parties for marketing purposes.
Types of SMS Communications
If you have opted to receive text messages from CivilXChange, you may receive communications such as:
- Appointment Reminders: To keep you informed about your scheduled engagements.
- Customer Care: Updates and assistance on your service requests.
- Marketing: Promotional messages and offers, contingent upon your consent.
Message Frequency
The frequency of messages may vary according to the type of communication. For instance, you may receive up to [X] SMS messages per week for various purposes like reminders or billing notices.
Potential Fees for SMS Messaging
Be aware that standard message and data rates may apply based on your mobile carrier’s pricing plan. Fees can differ for domestic versus international messages.
Opt-In Method
You may choose to receive SMS messages from CivilXChange in several ways, such as:
- Verbally agreeing during a conversation.
- Submitting an online form consenting to messages.
Opt-Out Method
You can discontinue receiving SMS messages at any time by replying "STOP" to any message or contacting us directly to request removal from the messaging list.
Help
If you experience any issues, reply with the keyword "HELP" for assistance or contact us directly at [insert the contact link].
Additional Options
If you prefer not to receive SMS messages, simply do not check the SMS consent box on our forms.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary.
User Rights
You have the right to:
Access and Update: Request access to the personal data we hold about you and update it if necessary.
Delete: Request the deletion of your personal data, subject to applicable laws and regulations.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.